Frequently asked questions
All the answers to the most frequently asked questions.
The Lili lamp helps anyone with dyslexia, whatever their age, educational background or type of dyslexia. Whether for children or adults, it provides support in a wide range of reading situations: at home, at school, at work, and even on the move. Its technology helps with different types of dyslexia, including phonological dyslexia (reversals, letter confusion) and surface dyslexia (word recognition difficulties). For people who are colour-blind, the lamp improves perception of the shape of letters and words without altering the colours, making reading more comfortable.
The Lili lamp is not intended to replace speech therapy sessions, which work in depth on the basics of reading. However, Lili can be an excellent complement, providing daily visual support to make reading more fluid, quicker and less tiring. It can also be used during speech therapy sessions if the speech therapist sees fit, helping the patient to concentrate on other aspects of their learning. While waiting for an in-depth assessment, Lili can also offer temporary comfort to reduce reading fatigue.
The Lili lamp has been developed to be safe and accessible to everyone. It emits flashes of light at frequencies of between 60 and 120 Hz, far removed from the frequencies that can cause photosensitive epileptic seizures (generally around 25 Hz). Using Lili is therefore risk-free in this area. When you stop using the lamp, you return to your usual reading mode, but it’s possible that the comfort offered by Lili will make you want to use it again for better reading support.
To encourage dyslexic children to read, the Lili lamp can be a motivational tool. Rather than ‘pushing’ them to read, the idea is to support them in pleasant activities where reading is valued: sharing a story together, reading recipes together or deciphering messages. The effect of Lili may not be immediately perceptible for all children, but after a few weeks of regular use, most users notice a reduction in fatigue and greater ease in reading.
Yes, for all purchases made on our website, as part of the ‘45 days money back guarantee’, and after an exchange with our customer service and our speech therapist, our sales department will send you a returns slip and you will be reimbursed.
The Lili lamp can also be purchased in Steward Education.
The Lili lamp is easy to use. Initial settings are made via the dedicated app, which lets you customise the intensity and frequency of the light flashes for optimum reading comfort. The lamp has several intensity levels to adapt to the reader’s preferences. Once the settings have been made, you don’t need to make any further adjustments. If you have any problems, our support team will be happy to help you by phone or e-mail.
Lili does not ‘cure’ dyslexia, but it does offer invaluable support that improves the daily lives of dyslexic people by making reading easier. By reducing reading fatigue, it frees up cognitive resources for other tasks, such as spelling or comprehension. For some users, the effects of Lili are immediate; for others, regular use over a period of a few weeks leads to a noticeable improvement in comfort and fluency.
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